Branch Operation Officer at KARISIMBI SACCO Nyabihu – Apply 2026

Job Summary

Position: Branch Operation Officer
Organization: KARISIMBI SACCO NYABIHU
Location: Nyabihu, Rwanda
Job Type: Full-time
Job Sector: Accounting / Banking
Education: Bachelor’s Degree (A0)
Positions: 1
Application Method: Hardcopy application

About KARISIMBI SACCO NYABIHU

KARISIMBI SACCO NYABIHU is a District Savings and Credit Cooperative (D-SACCO) established following the consolidation of 12 Umurenge Savings and Credit Cooperatives (U-SACCOs) operating within Nyabihu District. The SACCO operates under the supervision of the National Bank of Rwanda (NBR) and MINECOFIN.

KARISIMBI SACCO NYABIHU is seeking a qualified, competent, committed, proactive and self-motivated individual to fill the position of Branch Operation Officer.

Job Purpose

The Branch Operation Officer will support and oversee branch operations, ensuring efficient service delivery, proper management of branch resources, compliance with operational procedures and effective customer and member service.

Key Responsibilities

Under the supervision and guidance of the Branch Business Manager, the Branch Operation Officer will:

• Monitor branch operations to ensure high standards of services offered to customers and members.
• Ensure that security-related standards are properly implemented, including key and access-code management and security monitoring.
• Ensure that all equipment required at the branch is available and properly maintained.
• Document branch-level purchases and collect and submit corresponding invoices to headquarters.
• Supervise the operations of outlets and sub-branches.
• Serve as a point of contact for branch and sub-branch staff.
• Maintain inventory records for passbooks, bank cards, cheque books, PINs and other controlled items.
• Serve as the first point of contact for agents operating within the branch’s region and monitor their activities.
• Track daily business activities carried out within the branch.
• Ensure that financial security principles are properly implemented and followed.
• Ensure that all branch equipment is properly stored, recorded and accounted for.
• Maintain proper branch records relating to purchases and submit relevant receipts and documentation to headquarters.
• Manage records of member booklets, bank cards, cheque books, PINs and other operational materials.
• Perform other duties assigned by the supervisor or superior authority in accordance with applicable laws and regulations.

Qualifications and Experience

Applicants should meet the following requirements:

• Bachelor’s Degree in Accounting, Business Administration or a related field.
• In-depth understanding of banking processes.
• Strong customer service skills and commitment to efficient SACCO operations.
• At least 3 years of experience in the microfinance or banking industry.
• Ability to multitask, prioritize work and manage time effectively.
• Ability to carry out verifications and approvals in accordance with policies and procedure manuals.

Key Skills

• Branch operations management
• Accounting and banking operations
• Customer service
• Microfinance and banking knowledge
• Administration
• Record keeping
• Financial controls
• Team supervision
• Time management
• Compliance with procedures

How to Apply

Interested and qualified candidates should submit the following documents:

• Motivation letter addressed to the Chairperson of the Board of Directors of KARISIMBI SACCO NYABIHU
• Updated CV
• Copies of academic certificates
• Copies of professional and training certificates
• Copy of National ID or passport

Applications must be submitted to the KARISIMBI SACCO NYABIHU Head Office no later than 7 September 2026 at 17:00.

Important: Only hardcopy applications will be received. Only shortlisted candidates will be contacted for the examination.

Done at Nyabihu on 26 August 2026

Chairperson of the Board of Directors
UWANJYE Brigitte

Application Deadline

7 September 2026 at 17:00

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