Technical and Real Estate Manager at Duval Group – Kigali (Deadline: 22 November 2026)

Duval Group is seeking an experienced Technical and Real Estate Manager to join its management team in Kigali, Rwanda, ahead of the planned opening of Inzovu Mall in 2027.

The successful candidate will oversee technical installations, maintenance operations, service providers, safety compliance, energy consumption, operating budgets and relationships with retailers. The role requires strong technical management experience, leadership skills, and fluency in both French and English.

This is a permanent position for a professional who can maintain high operational standards while contributing to the shopping centre’s long-term performance.

Job Overview

• Job title: Technical and Real Estate Manager
• Employer: Duval Group
• Work location: Inzovu Mall, Kigali, Rwanda
• Contract type: Permanent
• Expected start date: As soon as possible
• Reports to: Shopping Centre Director
• Application deadline: 22 November 2026, at 5:00 PM
• Application method: Online application through the recruitment platform

About the Position

In preparation for the opening of Inzovu Mall in 2027, Duval Group intends to strengthen its management team in Kigali.

The Technical and Real Estate Manager will help preserve the property’s value by identifying when technical installations need modification, repair or replacement. The position also involves monitoring the quality of maintenance performed by external service providers and ensuring that maintenance schedules are followed.

Beyond technical expertise, the company seeks a professional who can work closely with centre management, provide practical recommendations, analyse operational challenges and maintain high service standards for retailers, visitors and other stakeholders.

The position covers the Inzovu Mall site, excluding the Odalys hotel.

Key Responsibilities

1. Technical Operations and Maintenance

The manager will oversee the technical condition and operational readiness of the shopping centre by:

• Managing multi-technical service providers, security services, cleaning teams and green-space maintenance providers.
• Monitoring contractual performance and participating in tenders and contract preparation.
• Preparing technical consultations and evaluating proposed solutions.
• Ensuring the availability of critical equipment and maintaining common areas.
• Coordinating maintenance schedules and identifying the need for repairs, modifications or equipment replacement.
• Monitoring technical incidents and participating in claims-related processes.

2. Safety, Security and Regulatory Compliance

The successful candidate will be responsible for supporting safe and compliant operations throughout the property.

Key duties include:

• Maintaining appropriate safety and security conditions across the site.
• Organising evacuation drills.
• Ensuring compliance with applicable regulations.
• Coordinating updates to operational procedures.
• Following up on development files and liaising with Safety Commissions.
• Monitoring work carried out in retail units and ensuring that appropriate measures are taken to maintain the centre’s operations.

3. Energy and Environmental Performance

The manager will contribute to improving the centre’s technical and environmental performance through:

• Monitoring energy consumption and implementing optimisation plans.
• Tracking electricity, water, gas and diesel consumption.
• Promoting efficient use of resources.
• Supporting continuous improvement in line with Duval Group’s environmental and social policy.

4. Budgeting and Financial Monitoring

The role includes significant responsibility for operational expenditure and financial planning.

Duties include:

• Preparing and updating the centre’s five-year plan and annual operating budget.
• Monitoring expenditure and controlling operating costs.
• Analysing bids and providing technical approval for invoices.
• Reviewing expenditure against operational objectives.
• Identifying opportunities to optimise the use of available resources.
• Preparing reports on operational activities and expenses.

5. Retailer and Stakeholder Relations

The Technical and Real Estate Manager will maintain close working relationships with retailers and other partners.



Responsibilities include:

• Visiting retail units regularly and ensuring that complaints are handled appropriately.
• Providing technical information to support management decisions and partner meetings.
• Coordinating technical aspects of shop development projects.
• Monitoring deadlines and ensuring that required operational documentation is collected after works are completed.
• Supporting the Marketing Manager on the technical and security requirements of events.
• Helping develop specialty leasing activities where appropriate authorisations are in place.
• Identifying and managing local stakeholders who may influence the site’s operations and development.

6. Reporting and Cross-Departmental Coordination

The manager will work with different departments and teams across several African countries. The role also includes contributing to the preparation of the monthly activity report and coordinating operational improvements across the site.

Qualifications and Experience

Applicants should meet the following requirements:

• Fluency in both French and English.
• Technical training in site maintenance, particularly for facilities open to the public, or a technical qualification in areas such as electrical systems, air conditioning or construction works.
• At least five years of experience in technical management and security within shopping centres or retail parks.
• The ability to work effectively in a team-oriented environment with frequent interaction with different stakeholders.

Skills and Personal Qualities

Duval Group is looking for a candidate who demonstrates:

• Strong organisational skills and independence.
• Responsiveness and the ability to anticipate problems.
• Excellent knowledge of applicable regulations and a commitment to staying informed about regulatory changes.
• Experience managing external service providers.
• Strong interpersonal and communication skills.
• Leadership and the ability to influence decisions.
• Attention to detail and effective prioritisation.
• A results-oriented, solution-focused approach.
• A strong service mindset and commitment to teamwork.

Working Conditions

The position is based in Kigali, with daily attendance at the office. Travel will be occasional and related to project requirements.

The role requires a significant presence across the shopping centre and close collaboration with multiple departments and teams in several African countries.

How to Apply

Interested and qualified candidates should submit their CV through the recruitment platform by clicking the Apply button on the original vacancy announcement.



Applicants should ensure that their CV clearly demonstrates relevant technical management experience, maintenance and safety responsibilities, service-provider management, budgeting skills, and proficiency in French and English.

Application deadline: 22 November 2026 at 5:00 PM.

The position is expected to start as soon as possible, so interested candidates are encouraged to apply before the deadline.

For more job opportunities in Rwanda, visit https://fdo.net.rw/.

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