An opportunity is available for a motivated and detail-oriented Junior Operations Executive to support freight forwarding and logistics operations in Kigali, Rwanda.
The successful candidate will assist in coordinating sea freight, air freight, land transportation, customs clearance and shipment tracking. The role involves working closely with customers, shipping companies, airlines, transporters, customs brokers and other logistics service providers to ensure the smooth movement of cargo from origin to final delivery.
Fresh graduates are encouraged to apply.
Job Summary
The Junior Operations Executive will provide operational support across different freight forwarding and logistics activities, including sea freight, air freight, land transportation and customs clearance coordination.
The position requires effective communication, proper documentation, shipment monitoring and regular follow-up with stakeholders to ensure cargo is transported and delivered efficiently.
The successful candidate will also help maintain accurate shipment records and provide customers with timely updates on cargo movements.
Key Responsibilities
1. Freight Forwarding and Transport Coordination
- Handle sea freight, land transportation and air freight operations.
- Coordinate shipment pre-alerts, bookings and cargo pickup arrangements.
- Coordinate the nomination of transporters, customs clearing agents, airlines and other service providers.
- Assist in coordinating airport handling, cargo deconsolidation at Inland Container Depots (ICDs) and final cargo delivery.
2. Shipping Documentation and Customs Clearance
- Assist in preparing, checking and sharing shipping documents.
- Handle documentation relating to Bills of Lading (B/L), Air Waybills (AWB), invoices, packing lists and customs documentation.
- Coordinate with customs brokers, shippers, consignees, customers and agents to ensure timely submission of required documents.
- Follow up on pending documents, customs clearance, cargo release and other shipment requirements.
3. Shipment Tracking and Customer Communication
- Track shipments from seaports or airports to their final delivery destinations.
- Provide customers with timely shipment status updates.
- Coordinate with relevant stakeholders to resolve shipment delays and operational challenges.
- Maintain effective communication with customers, transporters, agents and logistics service providers.
4. Records Management and Operational Support
- Maintain accurate shipment records and tracking reports.
- Organize and maintain operational documentation.
- Support daily logistics activities and operational coordination.
- Perform other duties assigned by the Operations Manager.
Required Qualifications and Skills
Academic Qualifications
Applicants should possess:
- A Diploma or Bachelor’s degree in Logistics, Supply Chain Management, Business Administration or a related field.
Professional Experience
- Between 0 and 2 years of experience in freight forwarding, logistics or supply chain operations.
- Fresh graduates are also encouraged to apply.
Technical Knowledge
Candidates should have basic knowledge of:
- Sea freight operations.
- Air freight operations.
- Land transportation.
- Customs clearance procedures.
- Shipping and cargo documentation.
- Shipment tracking and logistics coordination.
Required Skills and Competencies
The ideal candidate should demonstrate:
- Good communication and coordination skills.
- Strong follow-up and problem-solving abilities.
- Attention to detail and accuracy in handling documents.
- Proficiency in Microsoft Office.
- Good email communication skills.
- Good command of English.
Knowledge of French or Kinyarwanda is an added advantage.
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APPLICATIONDEADLINE:12/December/2026
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