Ndera Neuropsychiatric Teaching Hospital is recruiting one qualified Network Administrator to design, implement, secure and maintain the hospital’s computer network infrastructure.
The successful candidate will ensure reliable network connectivity and communication systems supporting clinical services, administrative operations, digital health systems, teaching and research activities.
This is a Level 3.II position under statute. The recruitment process will include a psychometric test, written examination and oral interview.
Job Purpose
The Network Administrator will be responsible for designing, implementing, administering, securing, monitoring and maintaining the hospital’s computer network infrastructure.
The role aims to provide reliable and uninterrupted connectivity for hospital departments, clinical services, administrative operations, digital health platforms, teaching and research activities.
Key Duties and Responsibilities
1. Network Design and Infrastructure Management
The successful candidate will:
- Design, configure, implement and maintain Local Area Networks (LAN), Wide Area Networks (WAN), wireless networks (WLAN) and other network infrastructure.
- Install, configure and administer routers, switches, firewalls, wireless access points, controllers and related equipment.
- Monitor network performance, availability and traffic to ensure reliable connectivity.
- Manage network addressing, routing, switching, DNS, DHCP, VPN, VLAN and other network services.
- Ensure secure connectivity between hospital departments, branches, external institutions and service providers.
2. Network Troubleshooting and Technical Support
- Diagnose and resolve network connectivity problems, hardware failures and configuration issues.
- Identify network performance bottlenecks and implement appropriate solutions.
- Provide technical support and guidance to ICT personnel and end users.
- Coordinate with internet service providers, telecommunications operators and technology vendors to resolve connectivity issues.
- Maintain network monitoring tools to identify faults, unauthorized access and performance problems.
3. Network Security and Data Protection
- Implement network security measures, including firewalls, access controls, network segmentation, encryption and intrusion prevention mechanisms.
- Conduct routine network vulnerability assessments and recommend corrective measures.
- Investigate network security incidents and document findings.
- Manage network user access and permissions in line with approved information security policies.
- Maintain the confidentiality, integrity and availability of institutional information systems.
4. Hospital Information Systems Integration
- Support network connectivity for hospital information systems.
- Ensure reliable integration with electronic medical records, laboratory systems, pharmacy systems and other digital platforms.
- Support connectivity requirements for clinical and administrative departments.
- Participate in ICT projects involving network expansion, digital transformation and system integration.
5. Network Documentation and Infrastructure Development
- Develop and maintain network architecture diagrams and configuration records.
- Maintain technical documentation and network asset inventories.
- Participate in procurement, evaluation, installation and commissioning of network infrastructure.
- Prepare technical specifications and cost estimates for network development and upgrading.
- Develop network maintenance schedules and prepare technical service reports.
6. Network Backup and Business Continuity
- Implement network backup, recovery and redundancy arrangements.
- Support disaster recovery and business continuity plans relating to network infrastructure.
- Review network performance regularly and recommend improvements.
- Minimize service interruptions through preventive maintenance and appropriate infrastructure planning.
7. Other Responsibilities
Perform any other related duties assigned by the immediate supervisor.
Expected Outputs and Deliverables
The Network Administrator will be expected to deliver:
- Reliable and functional hospital network infrastructure.
- Updated network architecture and configuration documentation.
- Network maintenance and performance monitoring reports.
- Improved network security and reduced connectivity interruptions.
- Updated network asset and access management records.
- Network security incident reports and corrective action plans.
- Technical specifications for network development and upgrading.
Required Qualifications and Experience
Applicants must possess one of the following academic qualifications and the corresponding relevant professional experience.
| Academic Qualification | Required Experience |
|---|---|
| Advanced Diploma in Computer Science | 3 years |
| Advanced Diploma in Computer Engineering | 3 years |
| Advanced Diploma in Information and Communication Technology | 3 years |
| Advanced Diploma in Electronics and Telecommunication Engineering | 3 years |
| Bachelor’s Degree in Computer Science | 3 years |
| Bachelor’s Degree in Computer Engineering | 3 years |
| Bachelor’s Degree in Information and Communication Technology | 3 years |
| Bachelor’s Degree in Electronics and Telecommunication Engineering | 3 years |
| Master’s Degree in Computer Engineering | 1 year |
| Master’s Degree in Information and Communication Technology | 0 years |
| Master’s Degree in Electronics and Telecommunication Engineering | 1 year |
| Master’s Degree in Computer Science | 1 year |
Required Professional Certifications
Applicants are required to have relevant certification from the following list:
- A++
- N++
- MCITP
- MCSA
- MCSE
- CCNA
- CNNP
- CCIE
Required Competencies and Technical Skills
Candidates should demonstrate the following competencies:
Technical Knowledge
- Understanding of network infrastructure and network hardware.
- Ability to implement, administer and troubleshoot wireless access points, firewalls, routers, switches and controllers.
- Knowledge of scripting languages such as Python, Ruby and Perl.
- Understanding of IT project planning, monitoring and evaluation.
- Knowledge of the Rwandan IT sector.
- Familiarity with WAN, LAN, WLAN, DNS, firewalls, network security, MPLS and VoIP.
- Ability to integrate different network types and architectures into existing systems.
Professional Competencies
- Resource management skills.
- Problem-solving skills.
- Time management skills.
- Results-oriented approach.
- Digital literacy skills.
- Analytical skills.
- Decision-making skills.
- Risk management skills.
Language Requirements
Fluency in Kinyarwanda, English and/or French is required. Knowledge of all three languages is an added advantage.
Application Deadline: 20 November 2026
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