Rescue Driver at Ampersand | Kigali

Want to do work that truly matters? Join Ampersand.

Do you want to use your skills to improve lives, combat climate change, and shape Africa’s zero-carbon future? Are you driven by purpose, not just a paycheck?

Ampersand is your answer.

It is Africa’s emobility pioneer, powering the transition from gasoline to electric motorcycles for East Africa’s hardworking moto taxi drivers. By going electric with Ampersand, drivers earn 45% more income and help reduce carbon emissions across the continent. It operates a fleet of 5,000+ electric motorcycles and 58 battery swap stations in Rwanda and Kenya—and is just getting started.

Now, it is looking for a Rescue Driver to join its growing team in Kigali, Rwanda.

About the Role: Rescue Driver

This role serves as a critical part of field operations—supporting drivers, delivering batteries, and ensuring smooth, safe, and efficient service delivery. The work directly supports Ampersand’s mission to electrify all 5 million motorcycle taxis in East Africa by 2030.

Responsibilities:

• Deliver exceptional customer service to Ampersand users

• Provide battery rescues and assist with vehicle breakdowns on the road

• Perform battery swaps and process payments using digital platforms

• Support internal teams with asset transportation and recovery

• Report on fuel usage, mileage, trips, and other required data

• Capture and relay customer feedback on products and services

• Safely operate and care for Ampersand vehicles; report any issues promptly

• Load and unload batteries, vehicles, and goods as needed

• Execute additional duties as assigned by the supervisor

Minimum Requirements:

• High school certificate or equivalent

• Valid A-Class driving permit (B & D classes are a plus)

• Experience using smartphone apps (e.g., WhatsApp, Google Maps)

• Fluent in Kinyarwanda; English is a plus

• Ability to work under pressure and in shifts

What It Offers:

• Competitive compensation in line with local market rates

• The chance to do meaningful work for people and the planet

• A dynamic, innovative, and inclusive organizational culture

📍 Location: Kigali, Rwanda
🕒 Start Date: ASAP

Core Values:

• Customer-Centric Everyday

• Challenge the Status Quo Through Innovation

• Love Solving Problems Together

• Stay Agile

• Driven by People and Planet

Ready to ride into the future with Ampersand?
Apply now and become part of Africa’s electric mobility revolution.

Click here to apply

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