About the Opportunity
The Sales Executive will be responsible for developing sales opportunities, attracting new customers, maintaining existing client relationships, and helping the company achieve its commercial objectives.
The role also involves understanding customer requirements, researching market trends, coordinating with clients on import and export formalities, and keeping customers informed about shipment progress.
Candidates who can combine strong sales skills with an understanding of logistics services and customer needs are encouraged to apply.
Key Responsibilities
The successful candidate will be expected to perform the following duties:
1. Sales Development and Business Growth
- Research and recommend new business opportunities among existing and prospective customers.
- Identify customer needs and convert potential requirements into sales opportunities.
- Develop and implement sales strategies to increase revenue and reach commercial targets.
- Identify and pursue new business opportunities, including key accounts, industry partnerships, and strategic alliances.
- Contribute to sales revenue growth and the achievement of company objectives.
2. Customer Relationship Management
- Serve as a point of contact for key accounts and understand their business requirements.
- Maintain strong relationships with existing customers by providing support, information, and guidance.
- Conduct sales calls and presentations to prospective and existing clients.
- Ensure customer expectations are understood and addressed.
- Record and track customer interactions using the Customer Relationship Management (CRM) system.
3. Marketing and Market Research
- Develop and implement marketing plans to improve brand awareness and generate leads.
- Research market trends, competitor activities, and potential business opportunities.
- Analyse customer requirements, logistics industry developments, and economic indicators.
- Recommend improvements to existing services and identify opportunities for new offerings.
4. Sales Planning and Reporting
- Prepare and present sales forecasts, budgets, and performance reports to management.
- Monitor sales activities and progress towards commercial targets.
- Use market information and customer feedback to support sales planning and decision-making.
5. Import and Export Customer Support
- Follow up with export and import clients on relevant formalities, including containers, loading plans, and customs clearance.
- Keep export customers informed about the status of their shipments.
- Maintain knowledge of company products, logistics services, technologies, and industry strategies to support sales objectives.
Requirements and Qualifications
Applicants should meet the following requirements:
- A Bachelor’s degree in Business Administration, Marketing, Supply Chain Management, Logistics, or a related field.
- Preferably 1–3 years of relevant professional experience.
- Experience in a commercial, sales, or marketing department of a multinational organization.
- Strong relationship-building and customer management skills.
- Excellent written and verbal communication skills.
- Strong analytical, decision-making, and problem-solving abilities.
- Demonstrated ability to identify business opportunities and contribute to revenue growth.
Additional Advantage
Experience in any of the following sectors will be an added advantage:
- Shipping lines
- Freight forwarding
- Port operations
- Logistics and supply chain services
Candidates with relevant experience from shipping lines are particularly encouraged to apply.
How to Apply
Interested and qualified candidates should prepare the following documents:
- An updated Curriculum Vitae (CV).
- Academic credentials.
- An application letter addressed to the Head of HR, Comms & Sustainability, DP World Rwanda.
Send the application documents by email to:
Email: info.dpworldkigali@dpworld.com
Application Deadline: 17 October 2026
Regional Human Rights Specialist at WCS – Deadline 30 Oct 2026
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