IOM Job Vacancy: MEAL and IM Associate in Kigali – Deadline 18 November 2026

The International Organization for Migration (IOM) is recruiting a MEAL and IM Associate (G-5) for its Country Office in Kigali, Rwanda. The successful candidate will support Monitoring, Evaluation, Accountability and Learning (MEAL) and Information Management (IM) activities, with particular attention to data quality, MIMOSA compliance, programme reporting, monitoring tools, service mapping, and beneficiary feedback mechanisms.

This is a Special Short Term Graded appointment with an initial contract duration of six months and a possible duration of up to nine months.

Qualified candidates are encouraged to review the requirements and submit their applications before 18 November 2026 at 12:00 PM.

Job Details

• Position: MEAL and IM Associate
• Organization: International Organization for Migration (IOM)
• Job Identification: 23981
• Location: Kigali, Rwanda
• Grade: G-5
• Recruiting Type: General Service
• Contract Type: Special Short Term Graded (up to 9 months)
• Initial Contract Duration: 6 months
• Organization Type: Country Office
• Vacancy Type: Special Vacancy Notice
• Posting Date: 9 November 2026
• Application Deadline: 18 November 2026 at 12:00 PM
• L3 Emergency Response Position: No

About the Position

Under the overall supervision of the Head of Programmes, the MEAL and IM Associate will work under the direct supervision of the Protection Coordinator and in technical coordination with the MEAL Officers of the GAVR programme.

The position supports the effective implementation of Monitoring, Evaluation, Accountability and Learning (MEAL) and Information Management (IM) functions.



The main areas of responsibility include:

• MIMOSA compliance and data quality.
• Programme monitoring and reporting.
• Data collection, cleaning, validation, and analysis.
• Preparation of statistical reports, dashboards, and charts.
• Service-provider and referral mapping.
• Beneficiary feedback and accountability mechanisms.
• Protection-related information management.

The successful candidate will work closely with programme, operations, protection, case management, MEAL, information management, and other relevant colleagues to ensure accurate and timely programme information for operational decision-making.

Understanding MIMOSA

MIMOSA is IOM’s institutional information system for managing migrant and beneficiary data and services. It supports case management, operational processes, statistical reporting, and compliance with organizational and donor data requirements.

The MEAL and IM Associate will help ensure that information entered into MIMOSA is accurate, complete, consistent, and maintained according to established procedures and data protection principles.

Key Roles and Responsibilities

1. MIMOSA Data Management and Compliance

• Support programme and field teams in recording beneficiary, assistance, service, and case-related information accurately and on time.
• Conduct routine data quality checks on MIMOSA records.
• Maintain a MIMOSA data quality and compliance tracker showing identified gaps, corrective actions, responsible staff, and follow-up status.
• Reconcile MIMOSA data with programme records, attendance sheets, referral records, distribution and service records, monitoring databases, and other approved documents.
• Follow up with programme staff to address identified data quality issues.
• Prepare regular MIMOSA compliance and data quality reports.
• Highlight recurring errors, trends, outstanding issues, and areas requiring management attention.
• Support users with basic MIMOSA data management queries and escalate technical issues to the appropriate focal point.

2. Data Collection, Analysis, and Reporting

• Collect, consolidate, clean, and analyse programme and operational data from field locations and relevant information systems.
• Prepare statistical tables, dashboards, charts, and analytical summaries.
• Assist the Protection Coordinator in compiling data for internal, donor, and management reports.
• Check reported figures against underlying source documents.
• Conduct quality assurance checks before reports and information products are shared.
• Support data visualization using Excel, Power BI, or other approved applications.

3. Monitoring, Evaluation, and Learning (MEAL)

• Support implementation and regular updating of programme monitoring plans and tools.
• Ensure monitoring tools are aligned with programme indicators, reporting requirements, and approved data collection methods.
• Support field teams during monitoring exercises and data collection activities.
• Conduct basic quality checks to ensure monitoring data is complete, consistent, and valid.
• Consolidate and analyse monitoring findings.
• Contribute to the preparation of monitoring reports and presentations.
• Maintain an updated indicator tracking mechanism.
• Support programme teams in monitoring progress against agreed targets.
• Document lessons learned, good practices, and recommendations.
• Share monitoring findings with programme colleagues to support operational and programme decisions.

4. Protection Service and Referral Mapping

• Support regular updates of country-wide protection service and referral maps.
• Maintain a structured directory of service providers and referral contacts.
• Record relevant information, including:
  • Service location.
  • Eligibility criteria.
  • Contact information.
  • Operating hours.
  • Referral procedures.

This information will help programme teams maintain updated knowledge of available protection services and referral pathways.

5. Beneficiary Feedback and Accountability Mechanisms

• Support implementation and monitoring of beneficiary feedback and accountability mechanisms.
• Assist in receiving, registering, categorizing, and tracking Beneficiary Feedback Mechanism (BFM) requests.
• Maintain an up-to-date feedback tracker.
• Refer feedback cases to responsible colleagues or units according to established procedures.
• Escalate sensitive complaints, safeguarding concerns, protection issues, fraud allegations, and other matters requiring specialized action through the appropriate channels.
• Support the preparation of communication and feedback materials to inform beneficiaries about available feedback and complaint mechanisms.

6. Other Duties

• Perform other relevant duties assigned by the supervisor.

Qualifications and Education Requirements

Applicants must meet one of the following educational and professional experience combinations:



Option 1: University Degree

• Bachelor’s degree in Social Science, International Relations, Regional Studies, or a related field from an accredited academic institution.
• At least three years of relevant professional experience.

Option 2: High School Diploma

• High School Diploma.
• At least five years of relevant professional experience.

Candidates should ensure that they meet the education and experience requirements under one of these two options.

Relevant Experience

The following experience and background are considered advantageous:

• Experience working with migrants, civil society organizations, and government institutions.
• Experience in data collection, data management, monitoring and evaluation, reporting, and/or information management.
• Previous experience working for IOM, another UN agency, or an international organization in information management or MEAL.
• Experience using MIMOSA.
• Experience handling sensitive information and personal data.

Required Skills and Competencies

Applicants should demonstrate the following skills:

Technical and Data Management Skills

• Proficiency in Microsoft Office applications, particularly Microsoft Excel.
• Knowledge of data collection and data quality principles.
• Understanding of information management and basic monitoring and evaluation principles.
• Good record-keeping, data analysis, and data-entry skills.
• Ability to prepare statistical tables, charts, simple dashboards, and routine information products.
• Knowledge of migration-related subject areas dealt with by IOM.

Organizational and Communication Skills

• Strong interpersonal and communication skills.
• Attention to detail and good organizational skills.
• Ability to organize assigned work and manage competing priorities.
• Ability to meet established deadlines.
• Ability to handle sensitive information and personal data responsibly.

Contract and Employment Information

The position is classified as a Special Short Term Graded appointment.

• Initial contract duration: 6 months.
• Maximum indicated duration: Up to 9 months.
• Grade: G-5.
• Recruiting type: General Service.
• Duty station: Kigali, Rwanda.

The initial six-month contract should be distinguished from the possible appointment duration of up to nine months.

How to Apply

Interested candidates should apply through the official IOM recruitment platform using the following vacancy information:

• Job Title: MEAL and IM Associate
• Job Identification: 23981
• Duty Station: Kigali, Rwanda

Search for the position using Job Identification 23981 to locate the correct vacancy and follow the application instructions provided by IOM.

Application Deadline: 18 November 2026 at 12:00 PM.

Applicants are advised to submit their applications before the closing time and ensure that their academic qualifications and professional experience are accurately presented.

About the International Organization for Migration (IOM)

The International Organization for Migration (IOM) is an intergovernmental organization working on migration-related issues. It collaborates with governments, communities, and other partners to support migrants and address migration challenges.

In this position, the successful candidate will contribute to the quality of programme information, monitoring, accountability, and protection-related services in Rwanda.



Important: This vacancy requires either a relevant Bachelor’s degree with three years of experience or a High School Diploma with five years of experience. Experience in data management, MEAL, information management, and handling sensitive personal data is particularly relevant.

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