King Faisal Hospital Rwanda Foundation (KFHRF), through its support for Africa Health Sciences University (AHSU), is inviting applications from qualified candidates for the position of Quality Assurance and Control Officer in Kigali, Rwanda.
This opportunity is suitable for professionals with experience in quality assurance, monitoring and evaluation, data management, academic administration or institutional quality improvement, particularly within higher education or health training institutions.
The successful candidate will support the University’s Internal Quality Assurance System (IQAS), monitor institutional performance, coordinate quality reviews and contribute to accreditation and continuous improvement activities.
About King Faisal Hospital Rwanda Foundation
King Faisal Hospital Rwanda Foundation was established following an action plan approved by the hospital in October 2020.
The Foundation supports health research through funding, training and dissemination of research findings. It also develops strategic partnerships with academic and research institutions and supports the training of medical researchers.
In addition, the Foundation contributes to social welfare by assisting patients who cannot afford medical care, promoting public awareness of non-communicable diseases and supporting surgical outreach programmes.
Within education, the Foundation promotes innovative learning approaches, including e-learning and Continuing Medical Education (CME).
Position Overview
The Quality Assurance and Control Officer will support the implementation, monitoring and continuous improvement of the University’s Internal Quality Assurance System (IQAS).
The position focuses on ensuring compliance with Rwanda Higher Education Council (HEC) requirements and alignment with relevant regional and international quality assurance standards.
The officer will conduct quality reviews, collect and analyse performance data, coordinate internal audits, maintain quality assurance documentation, support accreditation processes and monitor corrective actions across academic, clinical, research and administrative units.
The successful candidate will also contribute to continuous quality improvement through the Plan–Do–Check–Act (PDCA) cycle and support the progressive alignment of residency programmes with ACGME International (ACGME-I) standards and the CanMEDS competency framework.
Key Responsibilities
The Quality Assurance and Control Officer will perform the following duties:
1. Surveys and Institutional Feedback
- Design, develop, test and manage surveys for student evaluation of courses and teaching, clinical placements, graduate exit, alumni and employer feedback.
- Coordinate survey schedules, distribution, reminders and response-rate monitoring.
- Ensure the confidentiality and quality of collected data.
2. Data Collection, Analysis and Reporting
- Collect, clean, analyse and report institutional and programme performance data.
- Monitor indicators such as student progression, retention, graduation and licensing examination pass rates.
- Identify quality gaps and improvement opportunities through 360-degree evaluations and performance indicators.
- Maintain quality dashboards and prepare analytical reports, briefs and performance updates for the Director, Quality Assurance Committee (QAC) and academic units.
3. Accreditation and Quality Compliance
- Provide data and supporting evidence for Self-Assessment Reports (SARs), annual programme monitoring reports and HEC accreditation submissions.
- Support institutional and programme accreditation processes.
- Monitor alignment with HEC, IUCEA, ACGME-I and CanMEDS frameworks.
4. Internal Audits and Assessment Quality Assurance
- Assist in planning and conducting internal quality audits across academic and administrative units.
- Collect evidence and prepare audit findings.
- Support assessment quality assurance processes, including assessment blueprints, external moderation documentation and OSCE quality assurance records.
- Support quality monitoring visits to clinical training sites and simulation facilities and document findings.
5. Corrective Actions and Quality Improvement
- Maintain and monitor the University-wide register of corrective and preventive actions and Quality Improvement Plans (QIPs).
- Follow up with responsible units on corrective action deadlines and evidence of completion.
- Monitor implementation progress and support continuous quality improvement initiatives.
6. Documentation and Committee Support
- Maintain an organised, version-controlled archive of quality assurance policies, procedures, reports, accreditation records and committee documents.
- Provide secretariat and administrative support to the Quality Assurance Committee.
- Coordinate meetings, prepare agendas and minutes, and track action points.
- Coordinate quality assurance workshops, staff training and awareness activities.
- Perform other related duties assigned by the Director of Quality Assurance and Control.
Required Qualifications and Experience
Essential Qualifications
Applicants must meet the following requirements:
- A Bachelor’s degree in Health Sciences, Public Health, Education, Statistics, Information Management or a related field.
- At least three years of relevant experience in quality assurance, monitoring and evaluation, data management or academic administration, preferably in a higher education institution or health training setting.
- Hands-on experience with REDCap and other electronic data collection platforms such as KoboToolbox or ODK.
- Working knowledge of HEC Rwanda internal quality assurance guidelines and accreditation requirements, relevant IUCEA quality assurance standards, ACGME-I accreditation standards and the CanMEDS competency framework.
Preferred Qualifications
The following will be considered additional advantages:
- A Master’s degree in a relevant field.
- Proficiency in data analysis tools such as advanced Excel, SPSS, Stata, R or similar applications.
- Experience with data visualisation tools such as Power BI or Tableau.
- Short-course training or certification in quality management, monitoring and evaluation or internal auditing.
- Experience supporting academic programme accreditation, institutional audits, clinical education quality assurance or continuous quality improvement initiatives.
Required Technical Skills
Candidates should demonstrate the following technical abilities:
- Data collection, management, cleaning and analysis.
- Survey design and electronic data capture using REDCap, KoboToolbox, ODK or similar platforms.
- KPI monitoring, data visualisation and performance dashboard development.
- Quality assurance systems and continuous quality improvement.
- Internal auditing, evidence collection and corrective action tracking.
- Accreditation documentation and compliance monitoring.
- Report writing and preparation of analytical briefs.
- Records management and document control.
- Knowledge of academic assessment quality assurance, including OSCEs and external moderation.
- Understanding of HEC, IUCEA, ACGME-I and CanMEDS quality frameworks.
Core Competencies
The ideal candidate should demonstrate:
- High attention to detail and accuracy in data management and reporting.
- Strong analytical, critical-thinking and problem-solving skills.
- Excellent written and verbal communication skills in English.
- Knowledge of Kinyarwanda and/or French is an advantage.
- Strong organisational and time-management skills.
- High ethical standards, integrity and respect for confidentiality.
- Ability to maintain systematic, accurate and audit-ready documentation.
- Strong interpersonal and stakeholder engagement skills.
- Ability to work independently and collaboratively with multidisciplinary teams.
- A proactive approach to identifying, reporting and following up on quality gaps and institutional risks.
- Commitment to continuous learning, accountability and quality improvement.
- Understanding of patient safety and the importance of appropriate supervision in clinical training.
How to Apply
Interested and qualified candidates should submit their applications through the official online application form:
Application Link:
https://docs.google.com/forms/d/e/1FAIpQLScpJcdD3ZfOH7Wbo-Z8HVqf4d4yBjtufSqoeOIKx7-qNw07iQ/viewform?usp=publish-editor
Application Deadline: 18 November 2026
Important notice
⚠️ All Jobs and Opportunities published on fdo.net.rw are completely free to apply.
Never pay any fee during the recruitment process!
Even if fdo.net.rw does its best to avoid scam job or opportunity offers, job seekers or opportunity seekers are 100% responsible for applying at their own risk.
Check carefully before applying. If you doubt the legitimacy of any offer, do not apply and contact us at
freedigopp54@gmail.com
Never pay to get a job or opportunity - if you do, you do so at your own risk.
