Cerba Lancet Rwanda
Admin Clerk Job Opportunity at Cerba Lancet Rwanda – Apply Now
Cerba Lancet Rwanda is seeking a qualified and professional candidate to fill the position of Admin Clerk. This opportunity is ideal for individuals with strong administrative, customer service, and organizational skills who are interested in working in the healthcare and diagnostic services sector in Rwanda.
The successful candidate will play an important role in managing front desk operations, supporting patients, and ensuring efficient administrative service delivery.
Position Details
- Job Title: Admin Clerk
- Organization: Cerba Lancet Rwanda
- Job Category: Administration / Customer Service / Healthcare Support
- Location: Rwanda
Job Summary
The Admin Clerk will be responsible for welcoming patients professionally, managing reception and cashiering activities, maintaining accurate records, and ensuring smooth administrative operations within the organization.
The ideal candidate should be dependable, detail-oriented, and capable of working effectively in a high-pressure healthcare environment.
Required Qualifications
Applicants should possess:
- Bachelor’s degree in:
- Business Administration
- Information Communication Technology (ICT)
- Accounting
- Finance
- Or a related field
Added Advantage
- Previous experience in the medical or healthcare industry
Required Job Knowledge
Candidates should have knowledge in:
- Computer literacy
- Laboratory Information Systems
- Organizational policies and procedures
Required Competencies
The ideal candidate should demonstrate:
- Professional appearance and adherence to company dress code
- Excellent communication and customer service skills
- Good telephone etiquette
- Strong teamwork and interpersonal skills
- Attention to detail and strong administrative abilities
- Ability to work under pressure
- Flexibility and adaptability
- High level of confidentiality and professionalism
- Empathy and patience when dealing with distressed patients
Key Responsibilities
The selected candidate will be responsible for:
- Registering patients and clients in the system
- Capturing accurate patient information
- Managing cashiering and payment reconciliation
- Handling customer complaints and refund processes
- Maintaining cleanliness and readiness of reception areas
- Supporting interns and students when assigned
- Adhering to ethical and professional standards
- Communicating pricing and discounts to patients where applicable
- Participating in marketing activities
- Preparing weekly operational reports
How to Apply
Interested candidates should submit the following documents:
- Cover letter addressed to the Country General Manager
- Updated Curriculum Vitae (CV) including three referees
- Academic degree
- Copy of National ID
Applicants are required to:
- Compile all documents into one PDF file
- Send the application via email to: rwandahr@cerbalancetafrica.com
Email Subject Line
“ADMIN CLERK APPLICATION”
About Cerba Lancet Rwanda
Cerba Lancet Rwanda is part of a leading diagnostic and pathology services network committed to delivering quality healthcare and laboratory solutions across Africa.
For more information, visit: Cerba Lancet Africa Official Website
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